How We Handle Information Through This Website

The Medspa @50th respects your privacy. This Website Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an online request, use a linked digital service, or interact with communications we send.

This policy applies to our public website and digital services that link to it. Information collected during an in-person consultation, treatment, payment process, or other client-care interaction may also be governed by intake forms, consents, financial policies, clinical records practices, or other notices provided for that service.

This policy is a notice of our website information practices. It does not make every communication channel appropriate for sensitive information and does not replace any consent or authorization required for a particular service or use of information.

By using the website, you acknowledge the information practices described here. Choices and consent requirements that apply to a particular communication, cookie, form, or service remain in effect.

Information You Provide

We may collect information you choose to provide, including:

  • Name, telephone number, email address, mailing address, and communication preferences.
  • Information submitted when you request an appointment or consultation, ask a question, contact us, respond to a survey, subscribe to updates, register for an event, or request information about a service.
  • Service interests and general appointment preferences. Do not submit detailed medical history, photographs, or sensitive health information through a general contact form unless the form specifically requests that information and is approved for that purpose.
  • Billing, payment, insurance, financing, or administrative information when an approved service is designed to receive it.
  • Chat conversations and transcripts, messages, feedback, photos, documents, and other information you voluntarily send through a channel approved for that purpose.
  • Marketing preferences and records of consent, opt-out requests, or subscription changes.

Information Collected Automatically

When you use the website, we and service providers working for us may automatically collect limited technical and usage information, such as:

  • Internet Protocol address, browser type, device type, operating system, language, and approximate location derived from an Internet Protocol address.
  • Pages viewed, links selected, referring page, date and time of access, session duration, and general interaction data.
  • Cookie identifiers, advertising identifiers, and similar technology data when those tools are enabled and permitted.
  • Security, error, performance, and fraud-prevention information.

Information From Other Sources

We may receive information from vendors that support our website, communications, scheduling, customer relationship management, analytics, advertising, security, or business operations. We may also receive information when another person contacts us on your behalf, subject to appropriate verification and legal requirements.

Purposes for Using Information

We may use information for the following purposes, as permitted by applicable law:

  • Respond to questions, appointment or consultation requests, and other communications.
  • Provide, coordinate, and administer services, including scheduling, forms, billing, payment, financing, insurance, and office operations when applicable.
  • Send appointment-related, account-related, safety, administrative, transaction, or service communications.
  • Provide educational content, newsletters, service announcements, event information, surveys, and other updates you request or may reasonably expect from our relationship.
  • Send promotional or marketing communications when permitted and when any required consent has been obtained.
  • Operate, maintain, personalize, secure, troubleshoot, measure, and improve the website and communications.
  • Detect and prevent misuse, fraud, security incidents, and violations of our terms.
  • Comply with law, respond to lawful requests, establish or defend legal claims, and protect rights, safety, and property.
  • Create aggregated or deidentified information when permitted and use it for lawful business, operational, or research purposes.

We do not use information for a materially different purpose without providing notice or obtaining consent when required.

How We May Communicate With You

We may respond to a request using the contact information you provide. We may also send appointment, consultation, administrative, billing, security, service, or other nonmarketing communications when reasonably related to your request, transaction, or relationship with us and permitted by law.

We may send educational newsletters, service announcements, event information, surveys, and promotions for our own services when permitted by law and when any required consent has been obtained.

You can unsubscribe from marketing email by using the link in the message. You can opt out of marketing text messages by replying STOP to a message from the applicable number. Opting out of marketing does not prevent nonmarketing communications that are permitted by law and needed for an appointment, request, transaction, safety matter, or ongoing service relationship.

Consent to receive marketing email or promotional text messages is not a condition of purchasing services. Message frequency may vary. Message and data rates may apply.

How We Use Digital Technologies

We and service providers working for us may use cookies, tags, local storage, pixels, software development kits, and similar technologies to operate the website, remember preferences, protect security, understand general use, measure performance, and support communications or advertising where permitted.

Some technologies are necessary for the website to function. Other technologies may be optional. When required, we will provide a preference tool or other choice. Browser and device settings may also allow you to limit certain technologies, although some features may not work as intended.

We may use approved website and communication tools to measure general campaign performance and to provide educational, service, and marketing communications as permitted by law. We do not send general contact or appointment form content, photographs, or sensitive health-related information to third-party advertising platforms or use that information to create external advertising audiences without documented approval and an appropriate legal basis.

Categories of Recipients

We may disclose information as permitted by law to:

  • Service providers and contractors that support hosting, security, communications, customer relationship management, scheduling, forms, payment, analytics, advertising, accessibility, professional services, and other operations.
  • Professionals, facilities, laboratories, pharmacies, financing partners, or other service participants when needed for a requested service and supported by the applicable consent, contract, notice, or law.
  • Professional advisers, insurers, auditors, and consultants when reasonably necessary for their work.
  • Government authorities, courts, regulators, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, and security.
  • A successor or participant in a proposed or completed merger, financing, reorganization, sale, transfer, or similar business transaction, subject to appropriate safeguards.
  • Other recipients when you direct us, authorize the disclosure, or ask us to interact with them.

We do not disclose personal information merely because a vendor offers a tool. Vendors must be approved for the intended purpose and data flow. We do not publish a blanket statement about sale or sharing until the final technology and legal review confirms the statement is accurate under applicable definitions.

Sensitive and Health-Related Information

Information about your body, skin, hair, weight, reproductive or intimate-health interests, photographs, medications, medical history, and treatment preferences can be sensitive. Submit that information only through a form or channel that specifically requests it for the stated purpose.

The general website contact form is intended for general questions and appointment requests. Do not use it to send detailed medical information, photographs, urgent concerns, or information that the form does not request.

Information collected during an in-person consultation or treatment may be governed by additional intake documents, consents, financial policies, clinical records practices, or other notices provided for that service.

How Long We Keep Information

We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide and administer services, to maintain required records, to resolve disputes, to enforce agreements, and to meet legal, accounting, security, and operational requirements.

Retention periods vary by the type of information, purpose, relationship, system, and legal obligation. We may keep a limited record of an opt-out or privacy request so we can continue to honor it.

Security

We use administrative, technical, and physical safeguards designed to protect information. No website, system, or electronic transmission can be guaranteed to be completely secure. Use approved channels for their stated purpose and contact us if you believe information associated with the website may have been compromised.

Communication and Privacy Choices

  • Unsubscribe from marketing email by using the link in the message.
  • Opt out of marketing text messages by replying STOP to a marketing message from the applicable number.
  • Adjust optional cookies through the website preference tool, when available, or through browser and device settings.
  • Request access, correction, deletion, restriction, or another privacy action when applicable law provides that right.

We may need to verify your identity and authority before acting on a request. Some requests may be limited or denied when permitted or required by law, including when information must be retained for service, legal, security, accounting, healthcare, or recordkeeping purposes. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Website Use by Minors

This general-audience website is not directed to children under 13. Children under 13 should not submit personal information through the public website. A parent or legal guardian should call the office before using an online form to seek services for anyone under 13. If we intentionally collect personal information online from a child under 13, we will use the notice, verifiable parental consent, and other protections required by applicable law.

Privacy, consent, access, and communication rules for a minor depend on the service, the person’s circumstances, and applicable law. The office can explain available communication and privacy practices when an appointment or consultation is requested.

If you believe a child submitted personal information through the public website in a manner that should be reviewed, contact us using the information below.

Other Websites and Services

The website may link to external websites, maps, social media, payment or financing services, scheduling tools, portals, educational resources, product sellers, or other third-party services. Those services may collect information under their own privacy policies and terms.

A link does not mean that The Medspa @50th controls or endorses every statement, security practice, or privacy practice of the third party. Review the third party’s policies before providing information.

Updates to This Policy

We may update this Website Privacy Policy to reflect changes in our practices, services, technology, or legal obligations. We will post the updated policy on this page and identify its effective date. When required, we may provide additional notice or request consent.

Questions About Website Privacy

For questions about this policy or website communication preferences, contact:

The Medspa @50th
3427 NW 50th Street, Second Floor
Oklahoma City, OK 73112
Phone: (405) 930-3772

Common Questions

Is the general contact form for detailed medical information?

No. Use the general contact form for general questions and appointment requests. Do not send detailed medical information, photographs, or urgent concerns unless a form specifically requests that information for the stated purpose.

Does an appointment or consultation request enroll me in marketing texts?

No. Submitting a request does not by itself enroll you in automated promotional texts. If we offer a marketing text program that requires consent, the consent request will be presented separately.

Can I stop marketing messages?

Yes. Use the unsubscribe link in a marketing email or reply STOP to a marketing text from the applicable number. You may also call the office to ask about communication preferences. Nonmarketing messages may continue when permitted by law and needed for an appointment, request, transaction, safety matter, or ongoing service relationship.

Is information submitted online completely secure?

No website or electronic transmission can be guaranteed to be completely secure. Use only approved forms and channels for their stated purpose, and do not send urgent or highly sensitive information through a general form, web chat, email, or text.